Privacy Policy
Last updated: 30 July 2026
ElevenTune ("we", "us") provides an AI-powered gym and strength-training platform for football players at eleventune.com. This policy explains what we collect, why, and your choices.
Information we collect
- Account details, your email and name (including via Google sign-in if you choose it).
- Your training profile & activity, the details you give at onboarding (position, experience, goals, equipment, availability) and what you log (sessions, sets, reps, notes) so we can personalise your plans and track progress.
- Payment information, handled by Stripe. We never see or store your full card details; we keep only your subscription status and plan.
- Usage data, basic technical information (e.g. device and approximate location by country) to run and improve the service.
How we use it
To create and adapt your training plans, run your calendar and progress tracking, process your subscription, keep the service secure, and improve it. We do not sell your personal data.
Who we share it with
We use trusted service providers who process data on our behalf: Supabase (accounts & database), Stripe (payments), Anthropic (the AI that generates your plans and coaching text, we send training-related information, not your payment details), Google (optional sign-in), and Vercel (hosting). We may also disclose data if required by law.
Cookies
We use essential cookies to keep you signed in and secure. We don't use them for third-party advertising.
Data retention & your rights
We keep your data while your account is active. You can access and correct your details in Settings, download everything we hold about you (Settings → Login & security → Download my data), and delete your account and all its data yourself (Settings → Login & security → Delete account). You can also email support@eleventune.com with any request. Depending on where you live, you may have additional rights under laws such as the UK GDPR.
Young players & parental consent
ElevenTune is built for footballers aged 13 and over. If you are under 16 (or under the age of digital consent where you live), you may only use ElevenTune with the knowledge and consent of a parent or guardian, and we encourage them to review your training and fuelling with you. A parent or guardian can exercise any of the data rights above on a young player's behalf, including full deletion, by email.
The product itself is built with young players in mind: for anyone under 18, nutrition guidance never sets a calorie deficit, whatever goal is selected, and all training follows age-appropriate, safety-first programming. If we learn an account belongs to a child under 13 we will delete it.
Changes
We may update this policy as the service evolves. We'll change the "last updated" date above and, for material changes, let you know in the app.
Questions? Email support@eleventune.com.